Pirate Goods FAQ

Where are Pirate Goods made?

All leather goods are handcrafted in Ukraine by our small crew. Each piece takes 3–10 days to craft before shipping. Quality comes first, so please allow time for us to prepare your order properly.

How long does production take?

• Average production time: 3–10 business days
• Each item is made to order, so your piece is crafted specifically for you.

Shipping & Delivery

Shipping to the United States

• Nova Post (DDP included):
  
  • Average delivery: 7–10 business days after dispatch
  • Duties & taxes are prepaid (Delivered Duty Paid), so there are no surprise fees on arrival
    
• FedEx Priority:
  
  • Flat rate $25
  • Average delivery: 3–5 business days after dispatch
    

Shipping to Europe & Worldwide

• UkrPoshta (Standard):
  
  • Europe: 8-13 days after dispatch
  • Australia & worldwide: 10-14 days after dispatch
    
• FedEx (Europe only):
  
  • Flat rate $20
  • Average delivery: 3–5 business days

Shipping Costs

• Nova Post to USA: calculated at checkout (usually ~$15)
• FedEx to USA: $25 flat
• FedEx to Europe: $20 flat
• UkrPoshta worldwide: $10–18 USD, depending on weight

Where do you ship?

We ship worldwide except to the following countries:

• Russia
• Belarus
• India
• Pakistan
• China

How can I track my order?

• Once dispatched, you’ll receive a confirmation email with tracking number
• You can track via your local postal service website or using 17Track.net: https://www.17track.net/en

Customs & VAT

• EU customers will pay VAT and import duties upon delivery.
• Please check with your local customs office for exact rates before ordering.

When are orders shipped?

• Most orders are dispatched twice a week, usually on Tuesday and Friday.

Important Notes

• Pirate Goods cannot be held responsible for parcels lost or delayed by postal services (please contact us firslty).
• Please double-check your address (name, city, postal code, phone number) when placing your order.
• No delivery to the restricted countries listed above.